Cancellation and Refund Policy
Cancellation policies may vary depending on the service provider.
- Cancellation requests must be submitted in writing via email or through our official communication channels.
- Refunds will be processed according to the cancellation policy of the airline, hotel, or tour operator.
- Certain bookings may be non-refundable or partially refundable.
Processing time for refunds may take 7–30 business days depending on the service provider and payment method.
Changes to Itinerary
We reserve the right to modify travel itineraries due to circumstances beyond our control, including but not limited to:
- Weather conditions
- Natural disasters
- Airline schedule changes
- Government restrictions
- Operational requirements
In such cases, we will try to provide suitable alternatives.
Liability Disclaimer
Go MHM Pvt. Ltd acts only as a travel facilitator and shall not be held responsible for:
- Delays or cancellations caused by airlines or transport providers
- Loss of baggage or personal belongings
- Injury, illness, accidents, or death during travel
- Hotel service issues or supplier-related problems
Any disputes related to services provided by third-party suppliers must be addressed directly with the respective provider.